What constitutes a "visit"?
A visit is any time a property specialist goes to the rental property when requested by the property owner or tenant. Visits can range from troubleshooting a property issue, fixing a property issue, tenant support (like being locked-out), or routine maintenance. Additional visits are $90 per visit. More info about visits are in our FAQ. 

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What is a "rolling visit"? Flex plan details

Flex plans are the same as the Standard plan, but the visits/labor hours can be used at any time over a 3 month period. 

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What constitutes "labor"?
Labor is any work done by the property specialist on the rental property or in support of the tenants. Each visit includes 1 hour of labor. Additional labor is $90 per hour.

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Hours of operation
Communication between property specialist and property owner/tenants can happen 24/7.

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Materials

Materials costs are billed at the end of each month with no up-charge.

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* Example: an 8 unit property would have 2 monthly visits included. $90/visit for addition visits.

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