Property Specialists
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What exactly is a Property Specialist?
A property specialist is a handyperson/contractor that has a jack-of-all-trades maintenance skill set. Equally important is their customer service acumen as property specialists work directly with owners and tenants - punctuality, friendliness and transparency are key. Any property-related issues, concerns or questions can be resolved by a property specialist.
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Click here for an overview of services property specialists provide. Meet a few of our property specialists below.
Riff Certified
What's This?
A "Riff Certified" Property Specialist has gone through our training program and trial period. This includes testing and mock scenarios that are specific to this service - with a big focus on customer service.
Seattle Metro
PETE HANKS
Riff Certified
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Licensed/Insured: Yes
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Background Check: Yes
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Customer Retention: 100%
I grew up in Rhode Island working on historical houses with my dad. From a young age I learned what craftsmanship should look like.
​In 2009 I moved to Seattle and started my own small remodeling business. I appreciate that all clients have different needs and work hard to exceed them. I believe the person is more important than the home, and although I strive to execute perfect work, honesty and trust come first.
​On a personal level, I'm a musician, vegetarian, and animal rights advocate. When not on a job site, I'm most likely watching the Celtics with my cat.
Tacoma/Olympia
JEROD SMITH
Riff Certified
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Licensed/Insured: Yes
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Background Check: Yes
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Customer Retention: 100%
After high school I went into corrosion plating for the aerospace and military industries - this led to a career in commercial and industrial maintenance. On the commercial side I've maintained everything from conveyor systems, boilers, rooftop units to overhead doors. I started my own company focused on residential maintenance and have worked on everything between the crawl space and the attic.
13 years and counting, I love what I do and everyday brings something new. A Pacific Northwest native, I've lived here my whole life.
Seattle Metro
KELSEY MAXA
Riff Certified
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Licensed/Insured: Yes
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Background Check: Yes
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Customer Retention: 100%
Originally from Minnesota, I moved to Seattle 8 years ago and have found my true calling in the world of home projects, design, organizing and real estate. I currently own and operate my own Handyman business. With over 15 years of customer service and home project experience, I can tackle jobs ranging from routine maintenance, small remodels/updates, and project management to home organization, cleaning, staging, and interior design. I am communicative, responsive, detail-oriented with an upbeat energy. When I'm not working, you can most likely find me on a mountain in the Cascades; climbing, hiking or snowboarding
Bend
BOBBY DEATON
Riff Certified
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Licensed/Insured: Yes
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Background Check: Yes
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Customer Retention: 100%
I grew up in North Carolina, working with my Dad and Grandpa building mostly new construction homes, Now I’m a fourth generation Licensed Contractor running a small home repair business in Bend, Oregon.
As a retired Veteran and handyman with many years of experience, I’ve learned that effective communication and hard work is extremely important to the success of my business. I look forward to working with you and your tenants.
Interested in becoming a property specialist?
